국제 항공운송환경에서의 문화적 요소와 휴먼에러
Cultural Factors and Human Error in International Air Transportation Environment
Department of Air Transportation & Adminstration, Hanseo University
Received: April 1, 2003; Accepted: May 30, 2003
Korean J Aerosp Environ Med 2003; 13(2): 61-67
Published June 30, 2003
Copyright © Aerospace Medical Association of Korea.
Flightdeck behaviour and flight safety are influenced by the national, organizational, and professional cultures of crewmembers. National complexity of the operating environment ensure that error will be an inevitable occurrence. The influences of three cultures that are relevant to the cockpit are described; the professional culture of the pilots, organizational cultures, and the national cultures surrounding individuals and their organizations. This study review the cultural difference of crewmember in Korea based on Hofstede and Helmreich study. The study concludes with a suggestion of CRM in Korea as strategy necessary for a safety culture considering the multi-cultures cockpit.
Human factor,CRM,Human error